We are committed to delivering your carefully curated fashion essentials with efficiency and care. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're refreshing your wardrobe with seasonal staples or accessorizing for a special occasion, our logistics team prioritizes speed and accuracy from warehouse to doorstep.

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery timelines vary based on your location and selected shipping method. While most domestic shipments arrive within the estimated window, occasional delays due to carrier disruptions or high demand periods may occur. International deliveries require additional transit time for customs clearance.

We offer flexible shipping options tailored to your needs:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Table Rate Shipping (5-10 Business Days): $25 for orders totaling $0-$60
Free Standard Shipping (10-15 Business Days): Applies automatically to orders over $60

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may be excluded. During checkout, our system will automatically verify your address eligibility. For specific inquiries about military addresses or territories not listed, please contact [email protected] prior to ordering.

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier details. Click the tracking link to monitor real-time progress through our logistics partners' networks. For consolidated shipments with multiple items, some tracking updates may temporarily show as "pre-transit" until all components are physically scanned by the carrier.

While we strive for seamless deliveries, occasional service interruptions may occur. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, first check the carrier's website for potential weather or operational alerts. For unresolved issues, our support team will investigate promptly—contact us at [email protected] with your order number and current tracking status. Lost packages are covered by our shipping protection policy and will be reshipped or refunded accordingly.

International customers are responsible for any customs fees, taxes, or import duties levied by their country's regulations. These charges are determined by local authorities and vary based on product categories and declared value. We cannot predict or reimburse these fees, nor can we mark shipments as "gifts" to circumvent regulations. For guidance, consult your national customs office before ordering to avoid unexpected charges upon delivery.